Terms of User Service

*This condition applies to all users outside of mainland China.

Basic Transaction Principles:

Please make sure you read the terms and conditions provided on the ad description page carefully before initiating an order with a counterparty to avoid unnecessary disputes.

Please make sure the payment method selected when placing your order is the same as the payment method in the ad description.

You should not participate in any cryptocurrency transactions via third party platforms, such as social media and messaging applications. The Platform is not responsible for any losses or damages to assets caused by transactions conducted or initiated outside the Platform. The Platform shall set rules for transactions between buyers and sellers, and only support user service experience on the Platform. The Platform is not involved in any P2P transactions.

Users should refrain from using profanity or offensive language when using the Platform. This includes but not limited to live chat with other users and customer service representatives, as well as the order review.

These terms shall officially take effect on the date they are published and shall be regularly revised or improved. The revisions or improvements shall take effect from the date they are published.

Please stop using the Platform services immediately if you do not agree with the revised or improved terms.

Your continued use of the Platform services indicates your full understanding and acceptance of the above rules as revised or improved from time to time, as well as your voluntary agreement to be bound by such.

Notice to Buyers:

After an order is created, the buyer shall:

Select the payment method supported by the seller and transfer the amount shown on the order page within the time limit provided by the seller. Be sure to tap/click the "Payment Complete" button after completing the payment.

Make the payment in real time using your verified payment method in the amount specified in the order to the beneficiary's account specified in the order. The platform does not support payments made from non-verified accounts. Non-real-time payment methods may only be selected with the seller's prior consent, and the Platform shall not assume any risk or liability for such.

Do not click on the "Payment Complete" button until payment is complete. Your account may be frozen if you tap/click the "Payment Complete" button when the payment has not been completed.

Do not use any sensitive words or phrases related to digital currency in the remarks field/section when making payment to the seller in legal tender. This includes without limitation words or phrases like USDT, Cryptocurrency, and Bybit purchase.

Communicate with the seller via the chat feature first if the seller does not send you the digital assets within the specified time (hereinafter referred to as "Delivery") after you have sent the payment and clicked "Payment Complete". You may only file a dispute against the seller once compliance with the Platform’s guidelines is confirmed and the procedures specified by the Platform are properly performed (including without limitation providing relevant legal proof in compliance with the Platform’s requirements) and the seller does not reply. The P2P team is available to assist with user complaints upon request and in compliance with complaint management guidelines. However, the Platform shall not be deemed a party to the P2P transaction. Therefore, the Platform is not obliged to intervene in any P2P transaction disputes between users. Please note that Bybit is hereby entitled to the final interpretation and determination of the penalty in all disputes. Reopening of disputes will be conducted at Bybit's discretion on a case-by-case basis.

In the event of a violation of the Notice to Buyers, the Platform may take any action it deems appropriate in accordance with this Policy, the terms of this Policy, or applicable law, including without limitation freezing the violator's account or disabling any account functionality on Bybit's transaction Platform/this Platform.

The buyer's transaction instructions shall not conflict with this policy's User Terms of Service (prices, fees, notes) when placing advertisements.

Ⅲ Notice to Sellers:

After an order is generated, the seller shall ensure:

The name of the account holder for the account receiving the payment matches the registered name in Bybit (this name should be the same as the verified KYC name on Bybit).

After confirming receipt of full payment from the buyer, the seller must complete the order within 10 minutes (releasing the cryptocurrency to the buyer, excluding the link confirmation time).

Neither party is entitled to request customer service support to cancel an order without the buyer's consent unless otherwise provided by the Platform.

Pricing for confirmed orders between the Seller and Buyer is considered final and non-negotiable.

Please ensure to stay connected through the cell phone number or email registered on the Platform in the event of incomplete orders or disputes with buyers.

The seller is required to provide proof of the transaction from the service provider to show the amount deducted by the payment service provider in the event that additional fees were charged by the payment service provider.

The seller's transaction instructions must not conflict with this policy's User Terms of Service (prices, fees, notes) when placing advertisements.

In the event of a violation of the Notice to Sellers, the Platform may take any action it deems appropriate in accordance with this Policy, the terms of this Policy, or applicable law, including without limitation freezing the violator's account or disabling any account functionality on Bybit or the transaction platform.

Ⅳ. Users shall comply with anti-money laundering principles:

Users shall follow the Platform's identity verification management requirements for user identities and accounts and ensure that the accounts displayed on the Platform are legally registered and used by them.

Users should actively cooperate with the Platform for verification and assist in providing the necessary risk control documentation (subject to the risk control measures being in effect then) when the Platform has reason to suspect money laundering.

The Platform is entitled to disable all or part of the user's account functionality if they do not comply (IV.2.)
It is the user's responsibility to ensure that they are legally entitled to conduct the transactions pursuant to applicable law. The Platform is not liable in any way for the legality or illegality of user transactions. Although the Platform is not a part of any P2P transactions between users, to ensure that all transactions are legally compliant, the Platform may (but is not obligated to) review the legality of transactions conducted by users and their compliance with applicable local laws when necessary.

Ⅴ. Notification of Risk and Disclaimer

You are fully aware of the risks inherent in P2P transactions, including, but not limited to, the fluctuation in the value of digital assets, the creditworthiness of the counterparty to a P2P transaction, and the compliance risk associated with legal currency transactions.

You possess sufficient investment knowledge and experience, are capable of assuming the risks associated with P2P transactions, and agree to assume sole liability for all risks associated with P2P transactions.

You shall not include any personal data (including social media and messenger) in the transaction conditions or automated reply messengers for the sake of both parties' security.

You shall not use any sensitive words, including "Bybit," the local bank's name, the payment system or your username or nickname.

It is prohibited to conduct P2P transactions using multiple accounts. If we discover such accounts, we reserve the right to prevent all associated user accounts from conducting transactions.

You have read and understood this Policy as well as the Bybit Platform's terms and conditions, consulted with professionals, and independently determined whether and how to conduct P2P transactions based on their recommendations prior to conducting P2P transactions.

The Platform is not involved in the P2P transaction. As a result, any disputes arising between users regarding P2P transactions are unrelated to the Platform. The Platform has neither the right nor the obligation to resolve any disputes that may arise. The Platform shall not assume any financial or other obligation or liability to any party (including without limitation indemnification).

You agree and authorize the Platform to take any reasonable action (including, without limitation, canceling transactions or disabling account features in certain circumstances) to protect the legal rights of yourself, the Platform, and any other users in accordance with this Policy and the Bybit Platform terms and rules.

Please keep in mind that the payment method displayed on Bybit P2P represents the users' legal currency transaction options. Bybit will have no business relationship with the payment method displayed on the Platform.

Ⅵ. Irregular Transactions and Corresponding Actions to be Taken:

You agree that, to the fullest extent permitted by applicable law, the Platform will not be liable for your losses resulting from P2P transactions or the use of services under this Policy, including but not limited to hacker attack, power outage, or unavoidable technical failure, except in the case of the Platform's wilful misconduct or gross negligence.

The Platform reserves the right to immediately restrict, suspend, or terminate your account or service access without prior notice at its sole discretion in the following circumstances:

There are reasonable grounds to doubt that you violated or attempted to violate this Policy;
We find that you conduct P2P transactions through multiple accounts;
It is necessary for the protection of other users. We will not be liable for any failure to provide you with service access, including any potential delay, damage, or inconvenience, if we exercise our rights and restrict or block your access to our service.
We confirm that you are using our Platform in a manner that has the potential to negatively impact other users' ability to use our service or to prevent them from using it;
It is alleged that an offender violated or attempted to violate the legal rights of others (including, but not limited to, other users' privacy and intellectual property rights such as marketing) through the use of abusive language, insults, blackmail, harassment, threat, or any other manner during interaction with other users, and then distributed personal data collected to any other party.

You authorize us to take certain actions, such as restricting access to, suspending, or closing your account or wallet, in accordance with the confidential criteria essential to risk management and security agreement. You acknowledge that Bybit is under no obligation to disclose detailed information about its risk management and security procedures.

We will immediately lift the suspension if the reason for it has ceased to exist. However, we are not required to notify you of the date (if applicable) on which the suspension will be lifted.

Irregular Transaction	Management Rules
1. The system will deny the buyer the ability to purchase if the buyer cancels the purchase orders created or if the system cancels purchase orders automatically three times a day due to overdue payment without the seller's or the Platform's prior consent. If the above restriction is triggered for two consecutive days, the system will further restrict other features of the buyer's account.
2. The seller reserves the right to cancel a purchase order if the buyer clicks "Paid" but does not complete the transaction. If a buyer is penalized twice in a day, the system will disable certain features of the buyer's account.
3. The seller has the right to cancel a purchase order if the buyer clicks "Appeal" and does not pay, even if the seller is not at fault. If a buyer is penalized twice in a day, the system will disable certain features of the buyer's account.
4. The seller has the right to reject the transaction if the buyer did not pay using the payment account registered under the buyer's real name on the Platform. The seller may issue a refund within 48 hours of payment receipt, and the seller retains ownership of the digital assets.	It shall be deemed as paying with a non-real name if the payment is made with a corporate bank account (whether the real name of the legal person and that of the authenticated buyer are the same). If a buyer is penalized twice due to the circumstances above, the system will restrict certain features of the buyer's account.
5. The payment amount is not identical to the amount of the purchase order.	The purchase order is processed normally, subject to the buyer's consent to negotiate the purchase order price. The seller is required to deliver the asset within the time period specified in the purchase order.
6. The seller collection account is incorrect following the buyer's payment.	1) The seller will refund within 48 hours of resolving the collection account, and the Platform will cancel the purchase order if the buyer cannot demonstrate that the collection account is valid. 2) The purchase order will be placed and the digital assets will be delivered once the Platform verifies that the buyer's account is valid and the buyer can demonstrate that the buyer's account is valid.
Trigger Risks Control Irregular Circumstances	Management Rules
1. The Platform may determine an account to be irregular directly if the risk control system detects an irregularity and the user expressly declines or is unwilling to cooperate with the Platform in conducting anti-money laundering or anti-terrorist financing inspections, and may take actions such as increasing user’s risk level and directly freezing the user's account and other associated accounts until the user's evidence for risk control is approved by risks control.	Platform.
2. When the Platform’s risk control system determines that a user may be suspected of fraud (or attempted fraud), transferring money to a high-risk platform (including, but not limited to, an unlicensed e-commerce platform, an online casino platform, or a suspected fraud platform) for the purpose of money laundering, performing other low-risk control functions, or transferring other high-risk assets. Notification of Risk: To avoid unnecessary property losses, please do not connect this platform to such platforms for marketing.	The Platform reserves the right to directly freeze or disable transactions, withdrawals, and even all P2P features associated with the account or associated accounts.
3. The account is not used by users or is used to purchase digital assets illegally on behalf of others. For instance, the Platform may discover that the user illegally sells, lends, or leases its account to others, or purchases digital assets on behalf of others. Notification of Risk: Please save your data properly to avoid it being used for criminal purposes by others.	The Platform may choose to take more than 1 measures , including but not limited to temporarily or permanently disabling the P2P transaction feature, disabling or delaying the withdrawal of funds, and freezing the user accounts and accounts associated with the user.
4. Receiving or adding illegal digital assets or funds: Users who transfer funds to the accounts of other users, despite knowing or being able to reasonably infer that these digital assets and funds received from other platforms/WeChat groups have been obtained illegally.	The Platform may permanently disable some or all features for these user accounts and the accounts associated with these users, terminate any services provided to the user, or refuse to perform any contractual/agreed obligations under the agreement with the user.
5. Users identified as engaging in money laundering: Users identified by the risk management system or by a risk management employee as being directly involved in or assisting in money laundering activities.	The Platform may permanently disable some or all features for these user accounts and the accounts associated with these users, terminate any services provided to the user, or refuse to perform any contractual/agreed obligations under the agreement with the user.
6. Account Freezing: User accounts that have been frozen by a law enforcement agency.	The Platform may freeze a user's account upon receiving formal orders issued by a law enforcement agency or pursuant to law. Users should contact the appropriate law enforcement agency rather than the Platform to resolve this issue if their accounts get frozen.
7. Criminal investigation: A law enforcement agency requiring users to search for account information on the Platform, including without limitation during the course of criminal investigations or legal consultations.	The platform may disable some features for user accounts and accounts associated with the user.

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