Link to Fiat Gateway: https://bybit.com/buy-crypto/
Note: Bybit does not handle Fiat deposits and this service is wholly handled by third-party payment providers.
How to access Fiat Gateway function?
Access using PC/Dekstop
Step 1: Inside the bybit.com landing page or the respective trading pages, click on your username located on the top right corner (Login if you haven't done so) and a drop-down menu will appear
Step 2: Inside the drop down menu, click on "My Assets"
Step 3: Inside the Assets page, you can click on either button to access the Fiat Gateway page
Step 4: You will be able to view the Bybit Fiat Gateway webpage.
How to perform a Fiat deposit
Deposit using PC/Desktop
Step 1: Ensure that you are inside the Fiat Gateway page. Please click here to find out how to navigate to that particular page on the platform.
There are X points to look out for to ensure a successful Fiat deposit
1) Select the choice of cryptocurrency you would like to receive in your Bybit wallet address
2) Select the desired Fiat currency. Click on the 'AUD' and the drop-down menu will appear.
Currently, the list of supported Fiat currencies include AUD, BGN, CAD, CHF, COP, CZK, DKK, DOP, EGP, EUR, GBP, HKD, HRK, IDR, ILS, INR, JOD, JPY, KES, KRW, KWD, LKR, MAD, MXN, MYR, NGN, NOK, NZD, OMR, PEN, PHP, PKR, PLN, RON, RUB, SEK, SGD, THB, TRY, TWD, USD, VND, ZAR
3) Select the option to either input the intended deposit amount based on Fiat currency value (eg. USD 1000) or cryptocurrency value (eg. 0.1 BTC). Click on 'Buy now' to proceed to the next page.
4) Select from the list of service providers. Click on 'Buy' button to be redirected to the third-party payment providers' official webpage
Note: If you would like to change the amount of type of cryptocurrency, please input your changes within the blue box.
Ensure that you understood and agree with the disclaimer by selecting the checkbox, proceed by clicking on the 'Confirm' button
5) You will be redirected to the third-party payment providers' official webpage.
You have successfully performed a Fiat deposit into Bybit.
How to contact our Fiat Gateway third-party partners customer support?
The best way to reach out to Banxa CS is via their integrated live chat function, which is located inside their checkout page, which can be reached by following the steps below.
(a) Access Bybit Fiat Gateway. Ensure that you are logged into your Bybit account.
(b) Key in any fiat amount after selecting your previously deposited fiat currency.
(c) Click on the link to be redirected to Banxa's checkout page.
(d) Click on the blue icon located on the bottom right corner to contact Banxa CS via live chat
Alternatively, you can also email directly to firstname.lastname@example.org but please expect a delayed response.
The best way to reach out to Moonpay CS is to raise a support ticket via the link here
If you have further questions, kindly refer to our Fiat Gateway FAQ