Bybit only supports the depositing of coins listed inside the trader's assets page via its standard blockchain. However, in instances in which an unsupported coin is unintentionally deposited or unsupported blockchain is used, Bybit team may attempt an asset recovery procedure, subject to the following recovery fees.
In order to proceed in the procedure, please fill up the Asset Recovery form and we will contact you within 24-36 hours.
| Supported Blockchain | Unsupported Blockchain | ||||||
| Deposit Amount | Below $5,000 USD | $5,000 to $10,000 USD | Above $10,000 USD | Below $5,000 USD | $5,000 to $10,000 USD | Above $10,000 USD | |
| Supported Coins | Other Coins | - Not Applicable - | 10% | ||||
| Stablecoin | - Not Applicable - | 10% (capped at USD 500) | |||||
|
Unsupported Coins
|
CMC Top 20 | 10% | 15% | 20% | 20% | 25% | 30% |
| CMC Top 21 - 100 | 20% | 25% | 30% | 20% | 25% | 30% | |
| Stablecoin | 3% (capped at USD 50) | 10% (capped at USD 500) | |||||
*CMC = CoinMarketCap. For more info, please refer to the Terms and Conditions.
Terms and Conditions
By agreeing to proceed with the asset recovery procedure, traders are also hereby subjected to the following terms and conditions.
- All asset recovery procedures are carried out on a best-effort basis. Bybit cannot guarantee 100% asset recovery for all cases.
- In the event that Bybit did not manage to perform an asset recovery, traders will lose their unsupported coin deposits permanently.
- For recovering any unsupported coin deposits, the coin type has to be listed inside CoinMarketCap's list of top 100 coin by market cap and has a valid transaction hash on standard blockchain. Any coins listed outside the top 100 will not be eligible for an asset recovery attempt.
- For recovering any unsupported stablecoin deposits, the coin type has to be listed within the top 10 stablecoins as indicated by CoinGecko and has a valid transaction hash on standard blockchain. Any stablecoins listed outside the top 10 will not be eligible for an asset recovery attempt.
- If the unsupported coin deposit is made using an unsupported blockchain, and the coin type is not listed inside Bybit Assets Page, the handling fee basis will be the Top 21-100 fee rate.
- Bybit retains the final discretion to determine the eligibility of any asset recovery procedure
- All successful asset recovery procedures are subjected to a fee (table listed above), which will vary depending on the coin's equivalent amount in USD value at the point of attempting the asset recovery procedure.
- Unless otherwise stated, all successful asset recoveries will be paid out in USDT equivalent coin (less fees) and will be credited into a Bybit UID account. Bybit will not process any requests to credit the USDT coin into any external wallet address outside the Bybit platform.
- Bybit will refer to CMC's Cryptocurrency Converter Calculator to determine the value of the unsupported coin deposits in its USD value.
- In the event of extreme market price volatility, Bybit reserves the right to re-evaluate the unsupported coin's value in USD and traders may receive a lower amount in USDT coin equivalent.
- Bybit and its team reserves the right to amend the terms and conditions and without prior notice