FAQ

Setting up your Bybit account

• How to locate your Bybit UID
• I do not have an invitation / referral code when registering, can I still register?
• If I do not see my country on the mobile number registration list, can I still register on Bybit?
• How to buy Bitcoin ( BTC ), Ethereum ( ETH ) , Ripple ( XRP ) or EOS?
• Why haven't my deposit arrived yet?
• How to install Bybit official APP

Trading Related

• The price charts did not hit the Liquidation price of my position. Why was my position still Liquidated?
• Why is the displayed order cost different for Buy Long and Sell Short orders?
• What is the relationship between leverage use and ROE for a position?
• What are the pros and cons of using LTP or Mark Price to trigger your conditional orders?
• The reason why conditional orders are triggered but not successfully executed
• I am concerned with my ADL ranking, what can I do?

Optimizing your Bybit Trading Experience

• How to optimize the account settings to achieve the best possible Bybit trading experience?
• My Bybit platform often freezes, Is there any way to improve this situation?
• How do I secure my account? To reduce the possibility of hacking
• I lost my Google Authenticator, what should I do?

Asset Withdrawal

• How Long Does it Take to Complete a Withdrawal?
• USDT FAQ
• What does the various statuses inside Withdrawal History symbolizes?
• Why did I not receive my withdrawal?

Promotions and Campaigns

• Bybit's Referral Program
• How to apply for Bybit trading bonuses and coupons?
• Social Media Bonus: How to Get Your Retweet Link?

General Questions

• Fiat Gateway FAQ
• Mutual Insurance FAQ
• USDT Contract FAQ
• Bybit Chatroom Trollbox Etiquette
• Glossary: Bybit Trading Terms
• What is considered an acceptable deposit proof?

See all 7 articles

Terms and Conditions

• Terms of Service
• Privacy Policy
• Risk Management Clause
• Bybit Trading Platform Risk Confirmation Agreement
• Service Restricted Countries
• Guidelines for U.S. Affiliates

See all 9 articles