Bybit FAQ

Buy Crypto FAQ

• General Fiat Gateway FAQ
• How to contact our Fiat Gateway third-party partners’ customer support
• How to buy crypto using Paxful?
• How to Buy Crypto using Legend Trading?

Account Status FAQ

• Account Status FAQ

KYC FAQ

• Individual KYC FAQ
• Business KYC FAQ

Latest Bybit Promotions, Bonus and Coupons FAQ

• Bybit Rewards Hub and Latest Promotions FAQ
• What is The Difference Between Bybit Trading Bonus and Bybit Coupons?

Google Authenticator (GA) 2FA FAQ

• Losing your Bybit Account's Google Authenticator (GA) 2FA
• Resolving "Invalid Code' error after inputting Google Authenticator (GA) code
• Syncing Your Google Authenticator
• How To Export Google Authenticator Into Your New Phone

Deposit and Fiat Gateway FAQ

• Bybit Deposit FAQ
• How to retrieve my deposit with wrong or missing tag/memo
• Depositing Unsupported Coins Into Your Bybit Account
• ETH deposit Did Not Arrive Inside My Bybit Account

Bybit Withdrawal and Asset Exchange FAQ

• Bybit Withdrawal General FAQ
• Bybit Withdrawal Processing Times
• How To Check Your Withdrawal Transaction Hash (TXID)?
• Did Not Receive My Withdrawal Confirmation Email Inside My Email Inbox. What Should I Do?
• Bybit Asset Exchange General FAQ

Profit and Loss (P&L)

• Why Did My Closed P&L Record A Loss Despite The Position Showing a Green Unrealized Profit?
• Does Leverage Affects Your Unrealized P&L?

Liquidation and Stop Loss

• Why Was My Position Liquidated Despite Having A Stop Loss?
• The Price Charts Did Not Hit The Liquidation Price Of My Position. Why Was My Position Still Liquidated?
• I Am Concerned With My ADL Ranking, What Can I Do?

Trading Fees and Funding Fees

• Comparison Of Trading Fees Between Maker Orders and Taker Orders
• What Is The Difference Between Funding Rate And Predicted Funding Rate?

Order Execution

• Why Did My Limit Order Get Executed Immediately?
• How to Partially Close a Position on Bybit?
• How To Resolve The Error Message: Expected Position Value Will Exceed Risk Limit When The Order Is Filled
• Why Is The Displayed Order Cost Different For Buy Long And Sell Short Orders?
• What Are The Pros And Cons Of Using LTP Or Mark Price To Trigger Your Conditional Orders?
• The Reason Why Conditional Orders Are Triggered But Not Successfully Executed

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Bybit Perpetual Contract Trading

• Holding a 1x Leverage Sell Short Position on Bybit to Achieve Synthetic Hedging for Bybit Inverse Perpetual
• Bybit Inverse Perpetual General FAQ
• Bybit USDT Perpetual General FAQ

Bybit Futures Contracts Trading

• Bybit Inverse Futures General FAQ

Bybit Sub Account

• Bybit Subaccount General FAQ

Export Account Data

• How to export my account data (Order History, Trade History, Assets History, Closed P&L)

Bybit Trading Chart FAQ

• Bybit Trading Chart FAQ

Referral Program FAQ

• Bybit Referral Program General FAQ

Affiliate Program FAQ

• Bybit Affiliate Program General FAQ
• Affiliate Bonus FAQ

Optimization and User Experience FAQ

• Notice: Updating to iOS 15 and its impact on your Google Authenticator app
• Why Was My Closed P&L, Order History and Trade History Not Updated After Closing My Position?
• Optimizations to achieve the full Bybit trading experience
• How do I secure my account? To reduce the possibility of hacking
• How to clear cache and cookies for Google Chrome, Firefox and other major browsers?
• I did not receive my SMS verification code on my smartphone. What should I do?

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Commonly Asked Questions Received On Live Chat

• General Account Settings, Security and Chatroom FAQ